Privacy Policy

Effective Date:                                                                                                                 12/30/2024

Radiance Glow Spa ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information in compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

Information We Collect

We collect various types of information to provide our services effectively:

- Basic Contact Details: Your name, phone number, and email address.

- Appointment Information: Data regarding your appointments, including date, time, and treatment type.

- Payment Details: Credit card information necessary for processing payments.

- Health History: Information about allergies and medical conditions to ensure safe treatments.

- Website Usage Data: Data collected through cookies and browsing activity on our website.

How We Use Your Information

Your information is used in the following ways:

- To schedule and manage your appointments.

- To provide personalized treatment recommendations based on your health history.

- To send appointment reminders and promotional offers.

- To improve our services based on your feedback.

- To comply with legal requirements and obligations.

Data Sharing

We prioritize your privacy and do not engage in the sale or rental of your personal information. However, we may share your information with trusted service providers for specific functions:

- Service Providers: We may share information with payment processors, email marketing platforms, and other partners necessary for our operations. 

-Third Parties:We will not disclose your information to third parties without your consent unless required by law.

Security Measures

We implement several security measures to protect your personal information:

- Secure Storage:Sensitive data is stored securely to prevent unauthorized access.

- Encryption:We use encryption for data transmission to safeguard your information during transfer.

- Access Controls: Employee access to personal information is restricted to authorized personnel only.

Customer Access and Control

You have rights regarding your personal information:

- Right to Access: You can request access to your personal information.

- Update Information: You may update or correct your information at any time.

- Opt-Out:You have the option to opt-out of marketing communications.

Health Information Confidentiality

We treat health information with the utmost confidentiality and comply with HIPAA regulations, where applicable. Your health information is protected and not shared without your consent.

Important Considerations

-Transparency: We clearly state how information is collected and used in straightforward language.

- Consent:We obtain explicit consent from you before collecting or using sensitive information.

- Derivative Data & Advertising Programs: We may collect derivative data through social networks and advertising programs (such as Facebook) with your permission.

- Cookies and Tracking Technologies:We utilize cookies and similar technologies to enhance user experience on our website.

- Information from Partners:We may collect information from our partners to improve our services and offerings.

California Privacy Rights

California residents have specific rights under the CCPA, including the right to request the deletion of their personal information. To request removal of such data or for any inquiries regarding your rights, please contact us using the information provided below.

Regular Updates

We regularly review and update this Privacy Policy to reflect changes in our practices or regulations. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Radiance Glow Spa  

675 Ygnaico Vellay, ste1Walnut Creek 94561

(925) 812.1321  

ieshia@radianceglospa.com  

We are dedicated to maintaining your trust and safeguarding your personal information. Thank you for choosing Radiance Glow Spa!